Last updated: 21 September 2026

This Privacy Policy explains how Guangdong Houde New Materials Co., Ltd. (HOUDE NEW MATERIALS CO., LTD., “HOUDE”, “HDONE”, “we”, “us” or “our”) handles personal information submitted through houde-films.com and related business communications.

1. Who we are

Our business is based at Building 4, No. 138 Xinyi Road, Qiaotou Town, Dongguan, Guangdong, China. We manufacture and supply automotive films and TPU paint protection film, and support distributor, sample, quotation, OEM/ODM and technical-document requests.

2. Information we collect

  • Business contact information: name, company, job title, country or region, email address and telephone or messaging details.
  • Inquiry information: products of interest, application, quantities, target market, message, quotation requirements, TDS requests and other information you choose to send.
  • Files and links: drawings, specifications or other attachments that you voluntarily upload or reference in an inquiry.
  • Technical information: IP address, browser and device information, page URL, referrer, timestamps, security events and limited diagnostic information generated when the website is used.
  • Communications: information in your correspondence with us, including follow-up messages and records of consent or preferences.

3. How we use information

  • to respond to enquiries, provide samples, quotations, TDS documents and OEM/ODM discussions;
  • to evaluate product fit, route enquiries to the appropriate business contact and maintain a business relationship;
  • to operate, secure, troubleshoot and improve the website and its forms;
  • to prevent spam, abuse, fraud and unauthorized access;
  • to comply with applicable legal, accounting and record-keeping obligations; and
  • to send non-essential marketing communications only where permitted and, where required, after obtaining consent.

We do not ask you to submit health, financial-account, government-identification or other sensitive personal information through the website. Please do not include it in an inquiry.

4. Legal bases

Depending on the context and applicable law, we process information because it is necessary to respond to your request or take steps at your request, to perform or prepare for a contract, to comply with legal obligations, to protect the website and our business interests, or because you have provided consent. Where we rely on consent, you may withdraw it at any time for future processing.

5. Inquiry workflow and service providers

Website inquiries are stored in the website’s inquiry-management system and may be routed to authorized staff and an internal lead-management workflow. Where enabled for this site, that workflow may use Feishu/Lark services, including Bitable automation or webhook-based notifications, to assign and follow up business leads. We use such systems for internal business operations and do not sell inquiry information.

We may also use authorized providers for hosting, security, email or business communications, file handling, analytics or technical support. Providers receive only the information reasonably required for their service and are expected to protect it under appropriate contractual or legal safeguards.

6. International transfers

Our company is located in China and some service providers may process information in other countries. Where applicable law requires safeguards for an international transfer, we will use appropriate contractual, organizational or other legally recognized safeguards.

7. Retention

We retain inquiry and communication records for as long as reasonably necessary to respond to the request, manage a potential or existing business relationship, resolve disputes, maintain security records and meet legal or accounting obligations. We periodically review records and delete or anonymize information that is no longer needed, unless a longer period is required or permitted by law.

8. Your rights

Subject to applicable law, you may ask us to access, correct, delete, restrict or export personal information, object to certain processing, or withdraw consent. You may also have rights under local law to opt out of certain marketing or data uses. To make a request, email orders@houde-films.com or use the Contact page and put “Privacy Request” in the message. We may need to verify your identity and may retain information that we must keep for legal, security or dispute-resolution purposes.

9. Cookies and similar technologies

We use cookies and similar technologies that are necessary for security, session handling and core website functions. Non-essential analytics, advertising or embedded-service technologies should be enabled only in accordance with applicable consent requirements. See our Cookie Policy for more information.

10. Children

This is a business-to-business website and is not directed to children. We do not knowingly collect children’s personal information.

11. Security

We use reasonable technical and organizational measures to protect personal information, including access controls, security monitoring, validation of form requests and restricted handling of uploaded files. No internet transmission or storage system can be guaranteed to be completely secure.

12. Changes

We may update this Privacy Policy when our processing, services or legal obligations change. The “Last updated” date will show when the policy was last revised.

13. Contact

For privacy questions or requests, email orders@houde-films.com or use the Contact page. Please provide enough information for us to understand and verify your request.